Social Media Management Training – Next Class

 Karen Tiede and Martin Brossman teaching the Social Media Management Certificate Training at NCSU

Karen Tiede and Martin Brossman teaching the Social Media Management Certificate Training at NCSU

Social Media Management & Marketing Certificate Training 

The next flight of the course will be offered by NCSU Office of Professional Development. Classes will be held on Monday evenings (5-9). See the page on the NCSU OPD website for the next class. The investment $795.00 through Sept. 15 and $895 after.  Developed and taught by Martin Brossman and Karen Tiede.

Contact NCSU directly through the link above to register. The class size will be limited and the earlier you reserve your spot, the better.

Pre-requisite: This class addresses social media MANAGEMENT, rather than how to use social media. It is expected that students have a basic familiarity with Facebook, Linkedin, Instagram, and Twitter. (Pinterest and other social sites are optional.) If you do not already have accounts in these major sites, we recommend that you take the Core Competency in Social Media for Business Success preparatory class.

Class Topics:

  • Social Media overview and perspectives
  • Initial inventory: gathering intelligence
  • Discovery: what does your client think/want / know
  • 360 Audit: what is happening in the client landscape
  • Planning, policy, and proposing: defining the work
  • Understanding the social media options
  • Creating relevant content
  • Developing branded content
  • Using AI in social media marketing
  • Metrics and reporting: results
  • Beyond “free:” paid marketing on the social platforms
  • Issues in social media management: ownership, responsibility, more
  • Best practices: tools, automation, workflow, systems
  • Integrating traditional, new, and social media marketing
  • Marketing your social media management practice

Ten Step Model for Social Media Account Management

Ten phases of developing a social media marketing plan.

The ten phases of developing a social media marketing plan.


The 32 hour, 8-week training is at the special price of $795.00.

Who is this for

Marketing staff who want to deepen their skills, small business owners and startups who are doing their social media in-house, virtual assistants, people who would like to offer social media “done for you” services, and anyone who wants to enhance their skills for a career.


How is the course delivered?

The class went online in March 2020. It is taught live over Zoom. The class encourages participation and offers hands-on exercises during class.


The course is offered several times a year. Please see the NCSU OPD website for the next start dates. The live online class is offered in the evenings from 5 to 9 pm.

Social Media Management Certification

Social Media Management program Certified by Martin Brossman & Associates

Attendance and Homework Policy: NCSU Technology and Training Solutions Policy mandate 90% attendance. This allows one absence.

The Martin Brossman & Associates Certificate is awarded to those students who attend 90% of the classes, complete all the homework assignments, and submit the personal Social Media Management project for review.

Have more questions call Martin Brossman – (919) 847-4757
Olga talks about the value of the Social Media Management Certification program (video by David Williams):
[both videos take by David Willams – Editing by Martin Brossman]

Registration is OPEN!

Registration for the next sessions of the Social Media Management and Marketing Certificate Program is now open!
Please contact the NCSU Office of Professional Development unit directly to reserve your place in the program. You may also add your name to our mailing list in the form below to be notified about additional educational opportunities. (Phone number completely optional–we’ll only call to let you know about registration.)

Hear more about what students have to say about the Social Media Management  certificate training:


About the Developers and Trainers of the
Social Media Management and Marketing Certificate Program

Martin Brossman

Martin Brossman

Martin Brossman

I am committed to economic growth from the ground up through small and micro-businesses.

I am a success coach, speaker, trainer, and author incorporating social media training to accelerate growth for entrepreneurs and small businesses. I have originated in-person and on-line networking groups which have facilitated valuable business connections among members. My book with Anora McGaha is called Social Media for Business, focused on understanding Social Media and other free on-line resources for business. The book can be found on and Amazon. More about Martin and links to Social Media.

Karen Tiede

Karen Tiede

Karen Tiede

Karen Tiede is a social media marketing consultant/trainer and textile artist who has successfully applied social media to market her work, now teaching Marketing with Pinterest around the state and providing social media management services to clients. Karen brings 15+ years of corporate process design and improvement experience to her work with professional, academic, and small business organizing. Visit Red Tuxedo to learn more about her marketing services.